FAQ
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Who are you?
My name is Kortney and my sister’s name is Amanda. I specialize in crochet and knitting. Amanda specializes on working on a sewing machine. Hopefully in the near future we can bring you a wide range of sewn products!
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What is your processing time?
For small items like plushies, hair scrunchies, etc. up to 7 days.
Larger items like blankets, 1-3 months depending on size.
Hopefully it won’t ever take that long, but with Joann’s closing it could. I will always send out an email if processing time is going to take the maximum wait time or longer!
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I have a question about a product, what do I do?
Feel free to email us at kortney@thorntobeauty.com
We’ll get back to you in less than 24 hours.
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Are there pets in the home?
Yes, there are. At my house there is a dog and at Amanda’s house there is a cat. Any and all products will be washed or otherwise cleaned before sent to their new homes.
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What is the shipping costs?
For small items like scrunchies, bandanas, etc. up to an extra $1.
For medium sized items like cowls, larger plushies, etc. up to $5.
For large items like jumbo plushies, multiple items, etc. up to $15.
For super large items like blankets up to $20.
We try to keep shipping costs low on you because we know that not everyone can afford extremely high postage rates.
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I have a question about anything else?
And that’s perfectly okay! Feel free to send any and all questions to kortney@thorntobeauty.com
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Do you do custom orders?
Yes! We love custom orders! If you’d like a custom order, go to our Contact page and fill out the form below the scrolling banner. Or if you’re not quite sure what you’re looking for, just send us an email and we can work out the details together.
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How do I pay you for a custom order?
After all the details are cemented, we will send you an email with an estimated processing time and amount due. Once the item is done, we’ll create a special listing just for your product your purchase the order from. Can’t wait to see what we get to make just for you!